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Privacy Policy

Last updated: October 22, 2026

This policy describes how Akswer LLC, a limited liability company registered in the State of Wyoming (United States), with its principal place of business at 30 N Gould St, Ste R, Sheridan, WY 82801, United States, collects, uses, and protects the personal data of visitors to its website and users of its services.

1. Data controller

Akswer LLC. For any question about your data: contact@akswer.com or +1 307 3932058.

2. Data we collect

  • Identification data: name, company, job title.
  • Contact data: email address, phone number.
  • Account data: credentials, preferences, workspace settings.
  • Usage data: pages visited, actions taken in the product, technical logs, IP address, browser type.
  • Billing data when you subscribe to a paid plan.
  • Support messages and contact details you choose to submit through live chat.

3. Purposes and legal bases

  • To provide, maintain, and secure the services (performance of a contract).
  • To respond to inquiries sent through the contact form (legitimate interest).
  • To improve the product and measure audience (legitimate interest or consent).
  • To send marketing communications (consent, which you may withdraw at any time).
  • To comply with our accounting and legal obligations (legal obligation).

4. Data sharing

Akswer LLC does not sell your personal data. It may be shared with technical service providers for hosting, authentication, email and payments, and with competent authorities when required by law.

When you choose to open live chat, Tidio processes your support messages and technical information to provide chat assistance. Do not submit passwords or payment card details.

5. International transfers

Our service providers may process information in the United States or other countries. Applicable protections depend on the provider and the jurisdiction. Contact contact@akswer.com for information about the processing of your account data.

6. Retention

We retain information as needed to provide the service, handle inquiries and billing, and meet applicable legal obligations. Contact contact@akswer.com to request deletion or information about retention of your records; legal obligations may require some records to be retained.

7. Security

The website uses HTTPS for communications. Account authentication is handled by our managed infrastructure provider, and card payments are handled through Stripe checkout. No method of transmission or storage is guaranteed to be completely secure.

8. Cookies

Website sign-in uses browser storage to maintain your session. Hosting and security providers may also use necessary cookies. You can clear browser storage or block cookies in your browser; doing so may affect sign-in and other website functions.

Live chat is loaded only after you choose to continue to chat. Tidio may then use cookies or browser storage to maintain your support conversation.

9. Your rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict or object to processing, or receive a copy of your information. Send requests to contact@akswer.com or by mail to 30 N Gould St, Ste R, Sheridan, WY 82801, United States. We may need to verify your identity and will handle requests within the time required by applicable law.

10. Minors

Our services are not directed at persons under the age of 16, and we do not knowingly collect their data.

11. Changes

This policy may be updated. Any material change will be announced on this page and, where applicable, by email.

12. Contact

Akswer LLC — 30 N Gould St, Ste R, Sheridan, WY 82801, United States. Phone: +1 307 3932058. Email: contact@akswer.com.